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When the phone calls go unreturned and the refund never arrives, Pennsylvania consumers have a powerful — and widely underused — legal option right in their own backyard. You hired a contractor who walked off the job. The used car dealership sold you a lemon and won’t return your calls. Your landlord kept your security deposit without explanation. The furniture company delivered something that bore no resemblance to what you ordered. You’ve filed complaints, left voicemails,

In Pennsylvania all consumers have the ability to choose their electric energy supplier. You might be able to save money or perhaps...