Defending Your Business: A Pennsylvania Small Business Guide to Slander, Reviews, and Reputation Law

It takes years to build a business reputation and only seconds for a disgruntled customer or a dishonest competitor to tear it down. When someone crosses the line from "unhappy customer" to "legal liability," do you know how to fight back without making the situation worse?

Pennsylvania business attorney Michael Fiffik will break down the legal tools available to business owners when their livelihood is under attack. We’ll cover:

• The critical difference between a "bad review" and actionable commercial disparagement.

• The "DOs and DON'Ts" of responding to online trolls (and how to avoid a PR nightmare).

• Your legal recourse when a former employee goes on a smear campaign.

• When to send a Cease and Desist - and when it’s time to head to the courthouse.

Protect your brand. Know your rights. Secure your future.